CO-DESIGNING WITH PEOPLE WITH DEMENTIA

CO-DESIGNING WITH PEOPLE WITH DEMENTIA

Through this project we aimed to develop assistive technologies to support the independent living of people with dementia. We co-designed a product with people with dementia, through which one can set reminders on their phones and have them trigger on a tablet at a particular location in the house.

For eg: As you leave the house, the tablet at the door will activate, reminding you to take your keys.

While this product was specifically designed for people with dementia, we can see this being used by and benefitting everyone.

Through this project we aimed to develop assistive technologies to support the independent living of people with dementia. We co-designed a product with people with dementia, through which one can set reminders on their phones and have them trigger on a tablet at a particular location in the house.

For eg: As you leave the house, the tablet at the door will activate, reminding you to take your keys.

While this product was specifically designed for people with dementia, we can see this being used by and benefitting everyone.

Through this project we aimed to develop assistive technologies to support the independent living of people with dementia. We co-designed a product with people with dementia, through which one can set reminders on their phones and have them trigger on a tablet at a particular location in the house.

For eg: As you leave the house, the tablet at the door will activate, reminding you to take your keys.

While this product was specifically designed for people with dementia, we can see this being used by and benefitting everyone.

Through this project we aimed to develop assistive technologies to support the independent living of people with dementia. We co-designed a product with people with dementia, through which one can set reminders on their phones and have them trigger on a tablet at a particular location in the house.

For eg: As you leave the house, the tablet at the door will activate, reminding you to take your keys.

While this product was specifically designed for people with dementia, we can see this being used by and benefitting everyone.

Group 206

THE PROJECT

THE PROJECT

In the United States alone, 5.8 million people are living with Alzheimer’s or related dementias. As dementia progresses, people often experience increased difficulty with daily activities.

Since we had little experience working with specialized populations before, we aimed to develop assistive technologies to support the independent living of people with dementia.

In the United States alone, 5.8 million people are living with Alzheimer’s or related dementias. As dementia progresses, people often experience increased difficulty with daily activities.

Since we had little experience working with specialized populations before, we aimed to develop assistive technologies to support the independent living of people with dementia.

In the United States alone, 5.8 million people are living with Alzheimer’s or related dementias. As dementia progresses, people often experience increased difficulty with daily activities.

Since we had little experience working with specialized populations before, we aimed to develop assistive technologies to support the independent living of people with dementia.

In the United States alone, 5.8 million people are living with Alzheimer’s or related dementias. As dementia progresses, people often experience increased difficulty with daily activities.

Since we had little experience working with specialized populations before, we aimed to develop assistive technologies to support the independent living of people with dementia.

In the United States alone, 5.8 million people are living with Alzheimer’s or related dementias. As dementia progresses, people often experience increased difficulty with daily activities.

Since we had little experience working with specialized populations before, we aimed to develop assistive technologies to support the independent living of people with dementia.

Role Moderator
Client Inclusive Design Project, University of Maryland
Duration 4 months
User People with Dementia
Tools Miro, AdobeXD, Figma

Role Moderator
Client Inclusive Design Project, University of Maryland
Duration 4 months
User People with Dementia
Tools Miro, AdobeXD, Figma

Role Moderator
Client Inclusive Design Project, University of Maryland
Duration 4 months
User People with Dementia
Tools Miro, AdobeXD, Figma

Role Moderator
Client Inclusive Design Project, University of Maryland
Duration 4 months
User People with Dementia
Tools Miro, AdobeXD, Figma

OUR PROCESS

OUR PROCESS

IDEATE - DISCUSS - DESIGN

IDEATE - DISCUSS - DESIGN

Group 219

USER INTERVIEWS

USER INTERVIEWS

TO DISCOVER

TO DISCOVER

Our interviews were designed to discover what tools and technologies people with dementia used to plan their day. Our goal was to determine what information they deemed necessary for a reminder and how they used technology to remind them of that information.

Our interviews were designed to discover what tools and technologies people with dementia used to plan their day. Our goal was to determine what information they deemed necessary for a reminder and how they used technology to remind them of that information.

Our interviews were designed to discover what tools and technologies people with dementia used to plan their day. Our goal was to determine what information they deemed necessary for a reminder and how they used technology to remind them of that information.

Our interviews were designed to discover what tools and technologies people with dementia used to plan their day. Our goal was to determine what information they deemed necessary for a reminder and how they used technology to remind them of that information.

Our interviews were designed to discover what tools and technologies people with dementia used to plan their day. Our goal was to determine what information they deemed necessary for a reminder and how they used technology to remind them of that information.

IMPORTANT USER QUOTES

IMPORTANT USER QUOTES

1. “Things I don’t accomplish, I just keep moving them to a different date.”
2. “My calendar is like electronic Post-It notes, except they are all in one place as opposed to god knows where my paper Post-It notes are.”
3. “I might shout out to my Google Home, “What’s on the calendar today?”, so that I know what I should be preparing for going out that day.”
4. “Voice Activation tends to get confusing with all the general noises going on in life.”
5. “I’ll keep notes about people and previous meetings in spreadsheets.”
6. “My wall of reminders rapidly becomes background noise, so I change the position or the colored sheet of paper so it catches my eye.”

1. “Things I don’t accomplish, I just keep moving them to a different date.”
2. “My calendar is like electronic Post-It notes, except they are all in one place as opposed to god knows where my paper Post-It notes are.”
3. “I might shout out to my Google Home, “What’s on the calendar today?”, so that I know what I should be preparing for going out that day.”
4. “Voice Activation tends to get confusing with all the general noises going on in life.”
5. “I’ll keep notes about people and previous meetings in spreadsheets.”
6. “My wall of reminders rapidly becomes background noise, so I change the position or the colored sheet of paper so it catches my eye.”

1. “Things I don’t accomplish, I just keep moving them to a different date.”
2. “My calendar is like electronic Post-It notes, except they are all in one place as opposed to god knows where my paper Post-It notes are.”
3. “I might shout out to my Google Home, “What’s on the calendar today?”, so that I know what I should be preparing for going out that day.”
4. “Voice Activation tends to get confusing with all the general noises going on in life.”
5. “I’ll keep notes about people and previous meetings in spreadsheets.”
6. “My wall of reminders rapidly becomes background noise, so I change the position or the colored sheet of paper so it catches my eye.”

1. “Things I don’t accomplish, I just keep moving them to a different date.”
2. “My calendar is like electronic Post-It notes, except they are all in one place as opposed to god knows where my paper Post-It notes are.”
3. “I might shout out to my Google Home, “What’s on the calendar today?”, so that I know what I should be preparing for going out that day.”
4. “Voice Activation tends to get confusing with all the general noises going on in life.”
5. “I’ll keep notes about people and previous meetings in spreadsheets.”
6. “My wall of reminders rapidly becomes background noise, so I change the position or the colored sheet of paper so it catches my eye.”

AFFINITY DIAGRAM

AFFINITY DIAGRAM

From our interviews’ notes, we created an affinity diagram to consolidate our findings and determine our participants’ needs and key pain points. From the diagram we identified three areas for innovation.

From our interviews’ notes, we created an affinity diagram to consolidate our findings and determine our participants’ needs and key pain points. From the diagram we identified three areas for innovation.

From our interviews’ notes, we created an affinity diagram to consolidate our findings and determine our participants’ needs and key pain points. From the diagram we identified three areas for innovation.

From our interviews’ notes, we created an affinity diagram to consolidate our findings and determine our participants’ needs and key pain points. From the diagram we identified three areas for innovation.

From our interviews’ notes, we created an affinity diagram to consolidate our findings and determine our participants’ needs and key pain points. From the diagram we identified three areas for innovation.

AREAS FOR INNOVATION

AREAS FOR INNOVATION

1. Social Reminders Participants mentioned setting reminders to maintain relationships with others. eg: Excel sheets with people's names, reminders to check up on people. 
2. Task/location Based Reminders Several participants desired to receive reminders pertaining to the task they were doing. For eg: A reminder to carry one's keys while leaving the house.
3. Collaboration with Others Participants mentioned using scheduling applications as a way to collaborate with their caregiver.

1. Social Reminders Participants mentioned setting reminders to maintain relationships with others. eg: Excel sheets with people's names, reminders to check up on people. 
2. Task/location Based Reminders Several participants desired to receive reminders pertaining to the task they were doing. For eg: A reminder to carry one's keys while leaving the house.
3. Collaboration with Others Participants mentioned using scheduling applications as a way to collaborate with their caregiver.

1. Social Reminders Participants mentioned setting reminders to maintain relationships with others. eg: Excel sheets with people's names, reminders to check up on people. 
2. Task/location Based Reminders Several participants desired to receive reminders pertaining to the task they were doing. For eg: A reminder to carry one's keys while leaving the house.
3. Collaboration with Others Participants mentioned using scheduling applications as a way to collaborate with their caregiver.

1. Social Reminders Participants mentioned setting reminders to maintain relationships with others. eg: Excel sheets with people's names, reminders to check up on people. 
2. Task/location Based Reminders Several participants desired to receive reminders pertaining to the task they were doing. For eg: A reminder to carry one's keys while leaving the house.
3. Collaboration with Others  Participants mentioned using scheduling applications as a way to collaborate with their caregiver.

affinity

From our interviews and affinity mapping, we decided to pursue location-based reminders as our design direction. These are reminders that are triggered when an individual is at a particular location in the house - specific for tasks at that location.

From our interviews and affinity mapping, we decided to pursue location-based reminders as our design direction. These are reminders that are triggered when an individual is at a particular location in the house - specific for tasks at that location.

From our interviews and affinity mapping, we decided to pursue location-based reminders as our design direction. These are reminders that are triggered when an individual is at a particular location in the house - specific for tasks at that location.

From our interviews and affinity mapping, we decided to pursue location-based reminders as our design direction. These are reminders that are triggered when an individual is at a particular location in the house - specific for tasks at that location.

From our interviews and affinity mapping, we decided to pursue location-based reminders as our design direction. These are reminders that are triggered when an individual is at a particular location in the house - specific for tasks at that location.

CO-DESIGN SESSION

CO-DESIGN SESSION

OUR DESIGN DIRECTION

OUR DESIGN DIRECTION

After completing the affinity analysis, we decided to pursue location-based reminders as our design direction. These are reminders triggered by a users’ location around the house. For example: When users are at the door, they will get reminders for what they need to take when leaving the house.

After completing the affinity analysis, we decided to pursue location-based reminders as our design direction. These are reminders triggered by a users’ location around the house. For example: When users are at the door, they will get reminders for what they need to take when leaving the house.

After completing the affinity analysis, we decided to pursue location-based reminders as our design direction. These are reminders triggered by a users’ location around the house. For example: When users are at the door, they will get reminders for what they need to take when leaving the house.

After completing the affinity analysis, we decided to pursue location-based reminders as our design direction. These are reminders triggered by a users’ location around the house. For example: When users are at the door, they will get reminders for what they need to take when leaving the house.

After completing the affinity analysis, we decided to pursue location-based reminders as our design direction. These are reminders triggered by a users’ location around the house. For example: When users are at the door, they will get reminders for what they need to take when leaving the house.

THE SESSION

THE SESSION

We conducted separate remote co-design sessions with two of the people we interviewed. We presented three How Might We scenarios in the form of storyboards. The participants gave us their inputs verbally or by sketching design ideas and holding it up to the camera.

We conducted separate remote co-design sessions with two of the people we interviewed. We presented three How Might We scenarios in the form of storyboards. The participants gave us their inputs verbally or by sketching design ideas and holding it up to the camera.

We conducted separate remote co-design sessions with two of the people we interviewed. We presented three How Might We scenarios in the form of storyboards. The participants gave us their inputs verbally or by sketching design ideas and holding it up to the camera.

We conducted separate remote co-design sessions with two of the people we interviewed. We presented three How Might We scenarios in the form of storyboards. The participants gave us their inputs verbally or by sketching design ideas and holding it up to the camera.

HOW MIGHT WE SET A REMINDER

HOW MIGHT WE SET A REMINDER

Some participants used applications like Google calendar or Voice Interfaces to input and receive reminders while some participants used sticky notes. 

Our storyboards included adding a reminder to the phone or taking a picture of a written reminder and having the device create a reminder from the data grabbed from the picture.

Some participants used applications like Google calendar or Voice Interfaces to input and receive reminders while some participants used sticky notes. 

Our storyboards included adding a reminder to the phone or taking a picture of a written reminder and having the device create a reminder from the data grabbed from the picture.

Some participants used applications like Google calendar or Voice Interfaces to input and receive reminders while some participants used sticky notes. 

Our storyboards included adding a reminder to the phone or taking a picture of a written reminder and having the device create a reminder from the data grabbed from the picture.

Some participants used applications like Google calendar or Voice Interfaces to input and receive reminders while some participants used sticky notes. 

Our storyboards included adding a reminder to the phone or taking a picture of a written reminder and having the device create a reminder from the data grabbed from the picture.

Some participants used applications like Google calendar or Voice Interfaces to input and receive reminders while some participants used sticky notes. 

Our storyboards included adding a reminder to the phone or taking a picture of a written reminder and having the device create a reminder from the data grabbed from the picture

Group 208

HOW MIGHT WE RECEIVE A REMINDER

HOW MIGHT WE RECEIVE A REMINDER

We wanted to weigh the use of a stationary tablet to receive a reminder against the use of wearable technology like a smartwatch.

We wanted to weigh the use of a stationary tablet to receive a reminder against the use of wearable technology like a smartwatch.

We wanted to weigh the use of a stationary tablet to receive a reminder against the use of wearable technology like a smartwatch.

We wanted to weigh the use of a stationary tablet to receive a reminder against the use of wearable technology like a smartwatch.

We wanted to weigh the use of a stationary tablet to receive a reminder against the use of wearable technology like a smartwatch.

Group 208

HOW MIGHT WE NOTICE THE REMINDER

HOW MIGHT WE NOTICE THE REMINDER

Interviewees mentioned using colored papers to avoid their paper reminders from becoming background noise. 

We wanted to investigate the possibility of using colors, images, check boxes, audio etc. to draw people's attention to the reminders.

Interviewees mentioned using colored papers to avoid their paper reminders from becoming background noise. 

We wanted to investigate the possibility of using colors, images, check boxes, audio etc. to draw people's attention to the reminders.

Interviewees mentioned using colored papers to avoid their paper reminders from becoming background noise. 

We wanted to investigate the possibility of using colors, images, check boxes, audio etc. to draw people's attention to the reminders.

Interviewees mentioned using colored papers to avoid their paper reminders from becoming background noise. 

We wanted to investigate the possibility of using colors, images, check boxes, audio etc. to draw people's attention to the reminders.

Interviewees mentioned using colored papers to avoid their paper reminders from becoming background noise. 

We wanted to investigate the possibility of using colors, images, check boxes, audio etc. to draw people's attention to the reminders.

Group 209

Through the co-design session we decided to use phones to input reminders and tablets (as they had bigger screens) to display the reminders. We learned that images, rotating colors and checkboxes were the best way to make a reminder stand out.

Through the co-design session we decided to use phones to input reminders and tablets (as they had bigger screens) to display the reminders. We learned that images, rotating colors and checkboxes were the best way to make a reminder stand out.

Through the co-design session we decided to use phones to input reminders and tablets (as they had bigger screens) to display the reminders. We learned that images, rotating colors and checkboxes were the best way to make a reminder stand out.

Through the co-design session we decided to use phones to input reminders and tablets (as they had bigger screens) to display the reminders. We learned that images, rotating colors and checkboxes were the best way to make a reminder stand out.

Through the co-design session we decided to use phones to input reminders and tablets (as they had bigger screens) to display the reminders. We learned that images, rotating colors and checkboxes were the best way to make a reminder stand out.

PROTOTYPE

PROTOTYPE

We designed our prototype to be similar to the Google Calendar events page and act as an extension of the existing Google application. Our users were used to using this application and the similar design aided the learnability of our product.

We designed our prototype to be similar to the Google Calendar events page and act as an extension of the existing Google application. Our users were used to using this application and the similar design aided the learnability of our product.

We designed our prototype to be similar to the Google Calendar events page and act as an extension of the existing Google application. Our users were used to using this application and the similar design aided the learnability of our product.

We designed our prototype to be similar to the Google Calendar events page and act as an extension of the existing Google application. Our users were used to using this application and the similar design aided the learnability of our product.

We designed our prototype to be similar to the Google Calendar events page and act as an extension of the existing Google application. Our users were used to using this application and the similar design aided the learnability of our product.

FEATURES

FEATURES

1. Activate reminders at various hotspots around the house
2. Unlimited reminders for a particular event.
3. Customizable list display with rotating colors, images and checkboxes.

1. Activate reminders at various hotspots around the house
2. Unlimited reminders for a particular event.
3. Customizable list display with rotating colors, images and checkboxes.

1. Activate reminders at various hotspots around the house
2. Unlimited reminders for a particular event.
3. Customizable list display with rotating colors, images and checkboxes.

Group 210
Group 211
Group 212
Group 220

Walkthrough of the prototype

POSTER SESSION

POSTER SESSION

The program hosted a poster session where we got to present out prototype. It was well received, with some people commenting on how it could be used by everybody.

The program hosted a poster session where we got to present out prototype. It was well received, with some people commenting on how it could be used by everybody.

The program hosted a poster session where we got to present out prototype. It was well received, with some people commenting on how it could be used by everybody.

The program hosted a poster session where we got to present out prototype. It was well received, with some people commenting on how it could be used by everybody.

The program hosted a poster session where we got to present out prototype. It was well received, with some people commenting on how it could be used by everybody.

TESTIMONIALS

TESTIMONIALS

1. “Very useful for people who need help with remembering certain things.”
2. “Their product can be used by everyone.”
3. “The team did a great job of laying out the information and condensing this large project into a short presentation that was easy to follow.”
4. “I am working on a project related to dementia and I think they did some great work towards supporting their participants.”
5. “I loved the idea and thoughtfulness of their design.”
6. “I like that the solution worked with what the users were already using and was built on top of Google Calendar.”
7. “I like the frequency of reminders and being able to set that up for specific items. I'd like this!”

1. “Very useful for people who need help with remembering certain things.”
2. “Their product can be used by everyone.”
3. “The team did a great job of laying out the information and condensing this large project into a short presentation that was easy to follow.”
4. “I am working on a project related to dementia and I think they did some great work towards supporting their participants.”
5. “I loved the idea and thoughtfulness of their design.”
6. “I like that the solution worked with what the users were already using and was built on top of Google Calendar.”
7. “I like the frequency of reminders and being able to set that up for specific items. I'd like this!”

1. “Very useful for people who need help with remembering certain things.”
2. “Their product can be used by everyone.”
3. “The team did a great job of laying out the information and condensing this large project into a short presentation that was easy to follow.”
4. “I am working on a project related to dementia and I think they did some great work towards supporting their participants.”
5. “I loved the idea and thoughtfulness of their design.”
6. “I like that the solution worked with what the users were already using and was built on top of Google Calendar.”
7. “I like the frequency of reminders and being able to set that up for specific items. I'd like this!”

1. “Very useful for people who need help with remembering certain things.”
2. “Their product can be used by everyone.”
3. “The team did a great job of laying out the information and condensing this large project into a short presentation that was easy to follow.”
4. “I am working on a project related to dementia and I think they did some great work towards supporting their participants.”
5. “I loved the idea and thoughtfulness of their design.”
6. “I like that the solution worked with what the users were already using and was built on top of Google Calendar.”
7. “I like the frequency of reminders and being able to set that up for specific items. I'd like this!”

portpic11

Presenting our project at the poster session taught us that designing for inclusivity benefits everyone. While our product was designed specifically for people with dementia, a number of people without disabilities mentioned finding use for this product in their homes.

Presenting our project at the poster session taught us that designing for inclusivity benefits everyone. While our product was designed specifically for people with dementia, a number of people without disabilities mentioned finding use for this product in their homes.

Presenting our project at the poster session taught us that designing for inclusivity benefits everyone. While our product was designed specifically for people with dementia, a number of people without disabilities mentioned finding use for this product in their homes.

Presenting our project at the poster session taught us that designing for inclusivity benefits everyone. While our product was designed specifically for people with dementia, a number of people without disabilities mentioned finding use for this product in their homes.

Presenting our project at the poster session taught us that designing for inclusivity benefits everyone. While our product was designed specifically for people with dementia, a number of people without disabilities mentioned finding use for this product in their homes.

portpic12

LESSONS LEARNED

LESSONS LEARNED

The Power of Human Resilience The biggest surprise when working with our participants was the resilience they showed to their loss in cognitive ability. All participants had their own hacks to combat their cognitive changes to continue to live and engage in life as they did prior to diagnosis.
Improve on. Don’t Change We learned that people with dementia are hackers and innovators in their own way and that our role as HCI designers is to showcase their ideas and improve on their already implemented hacks.

The Power of Human Resilience The biggest surprise when working with our participants was the resilience they showed to their loss in cognitive ability. All participants had their own hacks to combat their cognitive changes to continue to live and engage in life as they did prior to diagnosis.
Improve on. Don’t Change We learned that people with dementia are hackers and innovators in their own way and that our role as HCI designers is to showcase their ideas and improve on their already implemented hacks.

The Power of Human Resilience The biggest surprise when working with our participants was the resilience they showed to their loss in cognitive ability. All participants had their own hacks to combat their cognitive changes to continue to live and engage in life as they did prior to diagnosis.
Improve on. Don’t Change We learned that people with dementia are hackers and innovators in their own way and that our role as HCI designers is to showcase their ideas and improve on their already implemented hacks.

The Power of Human Resilience The biggest surprise when working with our participants was the resilience they showed to their loss in cognitive ability. All participants had their own hacks to combat their cognitive changes to continue to live and engage in life as they did prior to diagnosis.
Improve on. Don’t Change We learned that people with dementia are hackers and innovators in their own way and that our role as HCI designers is to showcase their ideas and improve on their already implemented hacks.

The Power of Human Resilience The biggest surprise when working with our participants was the resilience they showed to their loss in cognitive ability. All participants had their own hacks to combat their cognitive changes to continue to live and engage in life as they did prior to diagnosis.
Improve on. Don’t Change We learned that people with dementia are hackers and innovators in their own way and that our role as HCI designers is to showcase their ideas and improve on their already implemented hacks.

NEXT STEPS

NEXT STEPS

The next steps would include user testing our prototype and gathering feedback from a more diverse group of people with dementia. Given more time, we would obtain additional thorough feedback from a more diverse group of people with dementia by conducting further co-design sessions. We would want to understand the scope of needs for location-based reminders. We hope we could even expand our scope to include reminders throughout the home.

We have recently had our paper "Lessons Learned from Remote User-Centered Design with People with Dementia" selected for Dementia Lab 2021.

The next steps would include user testing our prototype and gathering feedback from a more diverse group of people with dementia. Given more time, we would obtain additional thorough feedback from a more diverse group of people with dementia by conducting further co-design sessions. We would want to understand the scope of needs for location-based reminders. We hope we could even expand our scope to include reminders throughout the home.

We have recently had our paper "Lessons Learned from Remote User-Centered Design with People with Dementia" selected for Dementia Lab 2021.

The next steps would include user testing our prototype and gathering feedback from a more diverse group of people with dementia. Given more time, we would obtain additional thorough feedback from a more diverse group of people with dementia by conducting further co-design sessions. We would want to understand the scope of needs for location-based reminders. We hope we could even expand our scope to include reminders throughout the home.

We have recently had our paper "Lessons Learned from Remote User-Centered Design with People with Dementia" selected for Dementia Lab 2021.

The next steps would include user testing our prototype and gathering feedback from a more diverse group of people with dementia. Given more time, we would obtain additional thorough feedback from a more diverse group of people with dementia by conducting further co-design sessions. We would want to understand the scope of needs for location-based reminders. We hope we could even expand our scope to include reminders throughout the home.

We have recently had our paper "Lessons Learned from Remote User-Centered Design with People with Dementia" selected for Dementia Lab 2021.

The next steps would include user testing our prototype and gathering feedback from a more diverse group of people with dementia. Given more time, we would obtain additional thorough feedback from a more diverse group of people with dementia by conducting further co-design sessions. We would want to understand the scope of needs for location-based reminders. We hope we could even expand our scope to include reminders throughout the home.

We have recently had our paper "Lessons Learned from Remote User-Centered Design with People with Dementia" selected for Dementia Lab 2021.

A product fueled by passion and double chocolate cookies